Privacy Policy

Introduction
Bernice Richard believes the protection of personal information is an important priority. I am
committed to complying with the Personal Information Protection and Electronic Documents
Act (PIPEDA), as well as doing our part to inform our clients of the privacy issues
surrounding online projects. The following is our privacy policy, which outlines how we will
comply with PIPEDA and the ten founding principles contained in Schedule 1 of PIPEDA.
This privacy policy governs www.bernicerichard.com and Bernice Richard.

Accountability
Bernice Richard understands it has a responsibility to protect the personal information
under its control. We have implemented several personal information handling policies and
procedures to ensure this protection. We will also use contractual, or other means, to
ensure any third party we share information with has similar, or better, procedures and
policies in place to handle its information protection responsibilities.
Any questions, comments, requests, or complaints regarding our privacy policy, personal
information handling procedures, or our compliance with PIPEDA and Schedule 1 of
PIPEDA should be directed to either of the two designated officers.

Identifying Purposes
Contact Form
Bernice Richard collects personal information through its web site contact form. Information
collected from this form is used for such things as marketing, business development, and
customer relationship management. Information that is collected is kept in electronic form
on our servers and/or in hard copy form under secure access. This information is only
disclosed to the Bernice Richard and his employees.
Cookies
Bernice Richard does not utilize cookies on www.bernicerichard.com.
Log File
Our web servers use log files to analyze trends, administer our site, track users movements
on an aggregate basis, and gather broad demographic information for aggregate use. The
log files include things such as Internet Protocol addresses (IP addresses), browser types
and versions, Internet service providers (ISPs), referring/exit pages, platform types,
date/time stamp, and number of clicks. We currently use Google Analytics and AW Stats as
our primary statistics systems.
Notice of Collection
We will inform individuals of the purpose for collecting information before or at the time we
collect it. If a new purpose(s) for the information arises after it has been collected, explicit
permission to use the information for the new purpose(s) will be obtained from the
individuals to whom the information belongs, prior to its use. Any modification to the original
purpose(s) will be documented in the Information Log.
Third Parties
Bernice Richard does not share its information with third parties.
Consent
Bernice Richard will obtain consent from an individual to collect, use, and/or disclose their
personal information. Consent will be obtained either before or at the time of collection and
in cases where a new purpose(s) has been identified after collection, consent will be
obtained for the new purpose prior to use. We also recognize that the principle of obtaining
consent is dependant on the level of sensitivity of the information and the reasonable
expectations of the individual. Given this, Bernice Richard will take reasonable efforts to
consider these things, in accordance with PIPEDA, whenever necessary. We will also never
use deception to obtain information because honesty is Bernice Richard strongest founding
principle.
Withdrawing Consent
Any time an individual wishes to withdraw consent they can contact Bernice Richard Privacy
Officers and the procedures and consequences of withdrawal will be explained. After such
discussion and the identity of the individual and/or group has been verified, Bernice Richard
Privacy Officers will be more than happy to take the necessary and requested actions
required to handle withdrawal of consent.
Limiting Collection
Bernice Richard will only collect information for the purposes stated before or at the time of
collection of that information from an individual. We will specify the amount and type of
information that is being collected and limit collection to those specifications.
Limiting Use, Disclosure, and Retention
Bernice Richard will only use and disclose personal information for the purposes stated
before or at the time of collection of that information. We will specify the amount and type of
information that is being collected and limit use and disclosure to those specifications.
Retention
Bernice Richard will retain information collected, used, and disclosed for a client project for
a minimum period of six months and maximum period of one year from the latest date of
either project completion, training completion, or final invoicing, unless otherwise agreed
upon by Bernice Richard, the client, and/or the individual. Personal information collected
through our online contact form becomes part of a contact list and is kept until the individual
unsubscribes themselves. When personal information has been used to make a decision
about a specific individual, that information will be available to the individual for a minimum
of six months and a maximum of one year from the date of the decision. In the event a
request for personal information has been refused, the personal information relating to that
request shall be retained for a minimum of six months and a maximum of one year from the
date refusal was delivered, not received. Once collected information has expired, it will be
destroyed, erased, or made anonymous.
Accuracy
Bernice Richard will make sure information is as accurate, complete, and up-to-date as is
necessary for the purpose(s) that it was collected. used, and/or disclosed. We do not
routinely update personal information that is submitted through our online contact form. In
the event an individual would like to add, edit, or delete their information, Bernice Richard
Privacy Officers would be happy to assist after verifying the individual’s identity.
Safeguards
Bernice Richard protects the personal information it collects, uses, and discloses. Physical
methods of protection include office alarms and locks on appropriate cabinets.
Organizational methods of protection include internal policies and procedures for
information use, collection and disclosure. Technical methods of protection include firewire,
firewalls, and password access controls. We make our employees aware of these
safeguards and take care when disposing of personal information.
Openness
Bernice Richard primary method of communication in its line of business is by digital
means. Therefore its policies and procedures are primarily made available digitally, namely
online via the Internet. In the event that digital access requires unreasonable effort on
behalf of the individual, Bernice Richard would be happy to send a package on our policies
and procedures to requesting individuals, provided the cost of doing so is not prohibitively
expensive. Questions, comments, and requests regarding our privacy policies and
procedures can be forwarded to our Privacy Officers.
Individual Access
Bernice Richard will give an individual access to their personal information upon request,
provided none of the exceptions noted in Paragraph 4.9 of Schedule 1 of PIPEDA apply.
We must receive a request for access to personal information in writing, as per Paragraph
8(1) of PIPEDA and we will assist anyone in doing so, if required, as per Paragraph 8(2) of
PIPEDA. If an individual would like their information added to, edited, or deleted after
gaining access, Bernice Richard Privacy Officers will be happy to comply, if possible.
Certain circumstances may require us to refuse to provide a visitor with a copy of their
information, but we will provide reasons for our refusal. For example, if you request access
to your information and it contains information belonging to another individual who will not
grant you permission to view their information, nor can that information be removed, we
would be unable to grant you access.
Complaints Regarding Access
Requests for access to information are recorded in our Information Log. If an individual feels
a request for information has not been handled satisfactorily, the individual should notify
Bernice Richard Privacy Officers in writing by email or regular mail. Dissatisfaction will also
be noted in the Information Log and the Privacy Officers will take reasonable efforts to
remedy the complaint, if found justified.
Challenging Compliance
If an individual has a challenge regarding Bernice Richard compliance with PIPEDA and
Schedule 1 of PIPEDA, they must contact Bernice Richard’® Privacy Officers. The complaint
must contain the date, individuals involved, an explicit statement of the events that
occurred, and contact information for the individual submitting the complaint. The Privacy
Officers will investigate the complaint to the best of their abilities and with reasonable effort.
The individual filing the complaint will be notified of the actions taken to remedy the
complaint. The complaint will also be noted in the Information Log. In the event an individual
is dissatisfied with the remedy for the complaint they may contact the Privacy Commissioner
of Canada.
Links
The Bernice Richard web site contains links to other sites. Please be aware that Bernice
Richard is not responsible for the privacy practices of these other sites. We recommend site
visitors make themselves aware of the policies of these other sites. Our privacy statement
only applies to www.bernicerichard.com.
Notification of Changes To Our Policies
Bernice Richard will notify individuals of changes by updating the privacy policy, placing an
announcement in the “What’s New” on www.bernicerichard.com, and any other method
deemed appropriate. As noted in section 2. Identifying Purposes, if the intended purpose for
information collection changes, the individual to which the information belongs will be
notified via email or other method of communication indicated at the time the information
was originally collected prior to its use for the new purpose.

Contact us

For any query please contact us .

Email us: contact@bernicerichard.com
Call us: 3065406238
Address: Suite 328, 2737 Quance Street, Regina, SK S4V 3B9, Canada.